As many of you know, we're working hard to improve and expand patron services to keep up with our patrons' growing demand for online services. So, JCPL has started a series of technology upgrades that will occur over the next few weeks.
As with any system as large and complex as JCPL's, system changes will sometimes cause intermittent service issues to occur. Rest assured that we're working with our vendor partners to ensure that any issues that might occur are resolved quickly and to your satisfaction.
We're confident that these efforts will deliver significant enhancements to patrons and staff alike and we appreciate your patience during this time.