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MARCH 7, 2010
Springing forward
At the Monterey Public Library, we are living through the challenges that the current recession creates - a $50,000 cut to the collections budget, an aging, leaking building used by an average of 1,100 people a day, and furloughs (and therefore fewer staff some days). In these difficult times, now, more than ever, we are always looking at ways to meet challenges creatively.
During this past budget reduction year, staff from all areas of the Library - Reference/Teen, Youth, California History Room, Support Services, Administration and our terrific Facility Attendant - have been thinking, planning and envisioning together to make the best use of shrinking dollars, limited space and increased demand for services and programs. We have been re-imagining our approach to public service, re-looking at what our collections should be, and how we can better work together as a team. Phase one has been nearly completed in our main magazine area. We have increased natural light and air flow, developed new seating areas for students, laptop computer users and quiet readers, and improved the vibrancy and attractiveness of our magazine display despite reduced spending. Phase two will begin Monday with a reduction in the reference shelving and reference collection. Most reference questions today are answered with online sources, many fewer with books from our print collection. Most reference books will be moved to the adult nonfiction area - either made circulating so they can be checked out or shelved together in the broad shelving near the side windows. Signage and staff will be ready to help point the way to our new reference areas. Phase three will take place in early May. A shared single service point will be developed from the current reference desk area, to encompass reference, youth, circulation/accounts and teen assistance. This larger service area will allow reference/teen, youth and circulation/accounts staff members to work more closely together to provide the very best customer service possible. We will have one main area from which staff assistance can be sought. And a welcoming, coordinated, well-trained and supportive library staff team working together to answer your questions and meet your needs. We have more ideas on the horizon - and even more creativity, talent and energy to be unleashed from the staff to further transform our building, collections and service. So, as we move through the last weeks of winter, we prepare to "spring forward" to better serve our entire community - even in these challenging times.
Categories: Director's Blog, In the Know |
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