Are you leaving town for awhile and you’re almost at the top of the list? Does it look like too many things will come at the same time? You can now place your holds "on ice." When you freeze a hold, you will keep your place in line while the line moves up. If your hold reaches the top of the holds list before you “unfreeze” your hold, it will stay there. Other holds will skip over it until you reactivate your hold.
To Freeze a hold, log into My Account. Click on your Holds list. The Holds screen displays a Freeze column next to each request. Check the box by the request or requests you want to freeze and click the Update List button.
When you want to “unfreeze” your request, uncheck the box in the Freeze column and click the Update List button. Your hold will continue to make its way up the list. If your hold already reached the top of the holds list, the next item checked in will be sent to you. Please note: library staff can not unfreeze a hold for you; you must do it yourself from your account in the MORE catalog. Please be aware that a hold will expire one year after it was originally placed regardless of whether or not it is frozen. If a frozen hold is reaching the "cancel if not filled by date" and you wish to keep the hold please contact a library staff member for assistance.
For Freeze to work, you must still be in the Holds list. If the item is already in transit to you or ready for pickup, Freeze will not work. Also, when you first place your hold, if there is an available item, you cannot Freeze the hold. The available item will have already been assigned to your hold and it will be sent to you.
