Evergreen Acquisitions

Everyone is doing a great job entering order records and preparing them for ordering. The  process has been working well.  We are doing frequent small orders which seems to be the best for both the ordering/receiving functions as well as invoicing. 

The EDI ordering with Ingram is  working smoothly for the most part.
There are a few occasional glitches that cause the order to fail or individual line items to be cancelled. 

Equinox says they are learning a lot from us!  Here is what we've learned so far:

1. If there are any spaces preceeding or after the ISBN the ISBN field will not send properly and Ingram will cancel the line item. 

The title can still be ordered, we order it via iPage (we add a note in the note field of the line item that it was ordered @ iPage & the date). but it does add a couple of steps to our process.  It has happened on a few occasions that most and in one case all line items in a purchase order have been cancelled because of a space in the ISBN fields. 

So, we would ask that when you are entering the ISBN that you make sure that you are at the beginning of the field when you start typing the ISBN.  Do not hit the space bar when you have finished entering the ISBN,  just click on Save record.

2.  If there is a quesiton mark in a title, the entire Purchase Order will fail to send via EDI.  Evidently in the software coding, the character ? means something other than a question mark so the entire process will stop. 

Titles that have question marks should be entered without the ?.  The title will display incorrectly for only a short time as when the full Marc record is loaded, it will have the correct punctuation.  This is likely a temporary problem and will hopefully be fixed in a future release.

Equinox was able to fix the overlay function so that when we upload the Marc records  most are now properly overlaying the order bibs.  That's progress!