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MAY 6, 2010
Library Help Desk is a Work in Progress
A year-long project culminated this week with the opening of the Library Help Desk in the middle of the first floor of the Monterey Public Library. This new configuration was designed by staff to help serve our customers faster and better by providing a one-stop space for handling your questions and providing all of our services. In addition, our staff have been picking-up new skills to support each other with the day-to-day work of running our Library. We love the look of our new space, with its visibility, camaraderie, and the shiny new feel. We've got tons more ideas about how to use the space we've freed-up in the kids' area and the checkout area, but we know we haven't thought of everything yet. As we settle into our new home, we'd love to hear your feedback and stories about how our new Library Help Desk is serving you, and what you'd like to see next at your Monterey Public Library.
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